Officer Quality
Dubai Customs jobs
DUBAI GOVERNMENT JOBS, United Arab Emirates
Job Category
Officer Quality
Advertiser:
Dubai Customs
Educational-level:
Bachelor
Required Nationality:
UAE Only
Monthly Salary:
100001-20000
Schedule-Time:
Full
time
Job Posting
23/05/2024
Unposting Date
22/06/2024
Job Description.
Organize and create unique quality control programs, and oversee Customs'
ISO 9001:2000, ISO 10002, and SA 8000 maintenance and recertification operations
to maintain the overall effectiveness and efficiency of the systems.
2. To monitor their operations, schedule, implement, and report internal audits
of quality, complaint handling, and social accountability management systems.
3. Following up and implementing remedial and preventative steps to remedy
non-conformities discovered during internal audits.
4. Create and maintain a quality criteria manual for quick access to the
criteria for providing high-quality services.
5. Review new procedures at Dubai Customs, in collaboration with the Business
Process Department, to verify compliance with established standards.
6. To ensure ongoing development, introduce and implement new ISO standards as
needed.
7. Implement awareness training sessions in the domains of quality, social
responsibility, and complaint management to ensure that all staff are up to
speed on current standards and processes.
8. To ensure the maintenance of certification, establish and implement an
action plan that addresses all external audit findings and corrective action
requirements, clearly assigning responsibilities.
9. Conduct follow-up audits to implement the necessary improvements for
enhancing Dubai Customs operations.
10. Report on actions related to the quality system, provide guidance to
supervisors and those in need, inform workers about the quality of the work
they are doing, and make necessary modifications.
11. To make the management review meeting fruitful, plan and prepare for
quality, complaint management, and social responsibility.
12. Coordinate quality assurance programs with various Dubai Customs
departments and federal authorities, and develop strong working relationships
to maintain ongoing accreditation.
13. Conduct research on best practices for evaluating quality standards in
Dubai Custom Department operations and performing responsibilities in line with
organizational rules and procedures.
14. Contribute quality assurance-related information to the yearly strategy and
operational plan for the strategy and excellence department, as well as other
departments in Dubai Customs, and then execute the plans.
15. Complete all responsibilities assigned by the line manager with
dependability, honesty, and discretion.
We are maintaining confidentiality in accordance with Dubai Customs'
information security rules and procedures, preventing disclosure or abuse of
information.
Qualifications: Minimum Qualification.
You should have a Bachelor's Degree in Quality, Excellence, Business
Administration, or a Related Field.
Experience
0–3 years of experience in a relevant field
Employment
Type
Full Time
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